The Resource Key insights, resources, articles, in the news and more.

On-device AI and empathetic UX are reshaping inclusion. Discover how a simple transcript prompt reveals the $23T opportunity in accessibility design.

The Future of Inclusive Tech: From AI Transcripts to Trust-Building Design

A quiet feature, a powerful moment: How inclusive design starts with clarity, not complexity.

How One Simple Tap Can Shift the Way We Build Technology and Who We Build With

From NYC to Ghana—She Brought Speech Therapy Where It Didn’t Exist

Improve your social media presence with The Resource Key's free webinar replay on 4 Ways to Make Your Social Media Inclusive and Accessible. Learn about using alt text, image descriptions, color contrast, and hashtags, as well as best practices for accessible content creation and strategies for creating an inclusive online community. Receive a webinar replay, transcript, PowerPoint, and reference outline with resources for free. Start creating a more diverse and equitable online community today.

4 Ways to Make Your Social Media Inclusive and Accessible - Free Webinar Replay

Inclusive Starter Keys:  Inclusive and Accessible Social Media.

Free Inclusive and Accessible Social Media

Learn how to begin making your meetings more inclusive with these four simple steps. From providing closed captioning to offering multiple communication options, discover how to ensure accessibility for all participants. Start your journey towards inclusive meetings with our practical tips and insights.

4 Essential Steps to Start Making Your Meetings Accessible Today

Discover The Resource Key's approach, detailing the system, methods, tools, alternative communication options to start making your meetings accessible today.

4 Ways to Start Making  Your Meetings Accessible Today

Discover key strategies for empowering individuals with disabilities, including creating safe spaces, highlighting real-life examples of successful inclusion, and actively involving them in conversations and decision-making. Learn from resources like the Disability Visibility Project and Job Accommodation Network, and understand the importance of hiring and empowering people with disabilities in leadership roles for genuine, lasting inclusion.

Empowering People with Disabilities: Actions for Inclusion and Change

Discover key strategies for empowering individuals with disabilities, including creating safe spaces, highlighting real-life examples of successful inclusion, and actively involving them in conversations and decision-making.

Beyond Duct Tape Diversity: 3 Ways for Sustainable Inclusion

Discover the personal journey of overcoming societal barriers and stigma associated with learning disabilities. This article delves into the challenges faced by individuals with learning disabilities and highlights the importance of self-advocacy and the pursuit of inclusive strategies. Follow the story of resilience as one individual defies limitations, embraces their unique abilities, and empowers others to find their voices in an often-unaccommodating world. Learn how society's perception can be transformed through understanding, support, and a commitment to inclusivity.

Living in society as a woman with a Learning Disability

"I cannot change the fact that I have a disability and how limiting society can be. The only thing I can do is use strategies to help myself be able to do things and compensate. I use my voice to speak power and hopefully a more inclusive society. " -Michelle Steiner

Interconnected will be an important word as we continue to look towards the future in building inclusion and accessibility.  Taking new information, unrelated concepts, different perspectives and interconnecting them to build out the future will be a skillset to continue to develop to continue moving forward.

Interconnected

"We want to be a community that is centered around universal design and being inclusive of all people regardless of ability. That means that we have to continue to learn about accessibility and disability, and celebrate the many contributions and gifts our disabled students bring to our campus.” -Eduardo Pazos, Assistant Dean of Student Affairs for Inclusion and Diversity

The Resource Key is proud to announce that we have been listed in The Valuable Directory, a unique resource featuring expertise within digital, physical and cognitive accessibility, as well as tools for inclusive recruitment and branding practices.  As one of only 77 successful organisations globally, we are proud to have been selected by an independent expert review panel.  Our appointment shows our ongoing support to ending disability exclusion, and we look forward to working with The Valuable 500 companies to achieve this.

The Resource Key Joins The Valuable Directory for Disability Inclusion

"The Resource Key is proud to announce that we have been listed in The Valuable Directory, a unique resource featuring expertise within digital, physical and cognitive accessibility, as well as tools for inclusive recruitment and branding practices.  As one of only 77 successful organisations globally, we are proud to have been selected by an independent expert review panel. "

Mozzeria is a pizzeria located in Washington, DC that is known for their authentic wood-fired Neapolitan pizzas.  We love that inclusion and accessibility is embedded within every area of Mozzeria.

The Restaurant Redefining How to Build Community

“I really want to see deaf employees earn the respect that they deserve, so that when somebody walks in that doesn’t sign, they see that deaf people can do everything from owning a restaurant to bartending to cooking.” — Ryan Maliszewski, Mozzeria CEO

  321 Coffee is a “coffee shop and roaster providing meaningful work opportunities to individuals with intellectual and developmental disabilities.”

321 Coffee

“Together, we are building a company that stands for inclusion and doing business the right way.” — 321 Coffee

100 Cameras “works with youth around the world who have had challenging experiences, and they teach them to process and tell their stories through photography in a way that impacts how they view themselves and their role in their community.”

100 Cameras

“Every kid – no matter their background or circumstances – deserves the right to have access to tools that support them in processing their experiences in a way that creates space for emotional freedom in their future."  — 100 Cameras

AgrAbility is a United States Department of Agriculture (USDA) funded program that provides support, education, and assistance to ranchers and farmers with disabilities. AgrAbility was started through the 1990 Farm bill, the first eight State/Regional AgrAbility Projects (SRAPs) were funded in 1991. During that time, “the National AgrAbility Project (NAP) was led by Purdue University’s Breaking New Ground Resource Center in partnership with Easter Seals (national office).” 

AgrAbility

“Agricultural workers with disabilities are often unable to continue working in a manner they are accustomed to, resulting in reduced productivity and increased chance of secondary injury. But with the help of AgrAbility, many of these professionals are able to put their knowledge and expertise back into the field.”  — AgrAbility

Yes I Can provides career skills training and employment services to individuals with disabilities to assist them in developing the skills they will need to secure a career within the entertainment industry earning a competitive wage.

Yes I Can Unity Through Music and Education

“YIC believes individuals with disabilities should have the same right as non-disabled individuals to have access to a full range of available employment opportunities and to earn a living wage in a job of their choosing based on their talents, skills, and interests.” — Yes I Can Unity Through Music and Education (YIC)

Inclusively is the technology-centered inclusion solution and employment platform for job seekers with disabilities, mental health conditions, and chronic illnesses. 

Inclusively

“I believe that having a job is something that can change someone’s life. It is something that provides stability, but not just financial stability, it provides something that you can look forward to, that you can work on, that you can have successes in, that you can become better at, that you can learn to overcome challenges.” — Charlotte Dales, CEO of Inclusively

Photography and video exhibit – both online and in-studio – that showcases the food-related stories of eight disabled Canadians, eight Canadians from culturally diverse backgrounds, and eight Cowichan Valley food and beverage producers.

Cowichan Valley Disability, Culture and Food Through Art Exhibit

"I want to use my platform to showcase the stories of other people, I want to elevate their voices, I don’t want to tell their story for them, I want to give them the ability to share their stories to allow people to connect with it. Like you are sitting down with a friend over a cup of coffee and you’re learning about something that you have never ever ever have thought of before because of your own privilege and you’re like wow how have I not know about this I want to be part of a solution.”— Jules Sherred

Input from the disabled community is a critical part of any company’s inclusivity efforts. Here’s how to seek out their perspectives.

How to include workers with disabilities in your DEI initiatives

"It is important to have a company culture that welcomes people with disabilities prior to them being hired for a position. The culture is a thread that is interlaced into each area of the company, from its values to its recruitment process, efforts to retain employees and provide leadership opportunities for growth, to many other areas." -Jourdan Saunders, CEO of The Resource Key

We enjoyed reading this article about The Goodtime Hotel a few weeks ago. In the article “Grutman said the goal is to make “aspiration accessible,” and Birnbaum said the hotel will be “affordable luxury.” We looked on The Goodtime Hotel website and they specifically state all of the ways in which their hotel is accessible. We love that inclusion and accessibility were thought of from the start.

Hotel Ensuring Accessibility from the Start

“Grutman said the goal is to make “aspiration accessible,” and Birnbaum said the hotel will be “affordable luxury.” We looked on The Goodtime Hotel website and they specifically state all of the ways in which their hotel is accessible. We love that inclusion and accessibility were thought of from the start.

The Project Why is what comes to mind when starting, agreeing or pursuing any project.  Sometimes the “Why” is just as important as the project itself. Why did you agree to this project?  This question is important because when committing to a project we want to be able to finish what we started, and asking the “Why” questions allows a deeper understanding of the connection to the project, and commitment to the project. 

The Project Why

Events have the capacity to bring about change, to create spaces to develop relationships to bring about change, and gather new information to use to bring about change.

Events Empower

Authentic Representation is so important.  Authentic is key because you can have representation without it being authentic. 

Authentic Representation

Music can be such a powerful tool for activism in the community, leadership through lyrics, and communicating authentic messages. 

Who are we designing for? What are we considering when we are designing? So many more questions that come to mind when designing and more importantly inclusive and accessible design.  Honestly, we wouldn’t have to say “inclusive and accessible design” if inclusion and accessibility was a part of our design process from the start. The design process is constantly changing, evolving, open to change.  Nothing about design feels static or not changing. 

Design Impact

Who are we designing for? What are we considering when we are designing? So many more questions that come to mind when designing and more importantly inclusive and accessible design. 

Stay Connected takes on a whole new meaning depending on the person, context, and environment.

I recently opened Instagram to send a quick voice message.

Right before I hit send, something new happened:
It asked me... “Would you like to transcribe this message?”

Not after the fact.
Not buried in settings.
Just one tap. One moment of permission.

And suddenly, my voice became text.
My message became visible.
Someone who might have missed it , could now receive it.

Because this wasn’t about a tech feature.
It was about an invitation to include someone I hadn’t even realized I might be leaving out.

If you’ve heard me speak or write before, you know I talk a lot about what I call Gas Station Moments.

We planned a whole summer full of STEM camps and enriching activities.
And what did she remember most?

A 2-minute stop at a gas station...where she saw a friend unexpectedly.

It wasn’t the big plan.
It was the human moment.

That’s what sticks. That’s what matters.
And that’s how I think about building inclusive tools, too.

That Instagram transcription feature?
That was a gas station moment.

Maybe you’re a founder, engineer, or product designer.

You hear the word accessibility, and your stomach tightens.
You want to get it right, but you feel like you don’t have the time, the team, the budget, or the “expertise.”

You just have to see someone, and take one small step to meet them.

That one little tap: “Would you like to transcribe this?”
That was Instagram’s way of saying:

“We know your voice matters. And we want to help you share it in more ways.”

It didn’t require a massive redesign.
It didn’t need Artificial Intelligence (AI) explainers or a new roadmap.
It just recognized a gap and offered a bridge.

I like to think of accessibility as a bridge over a quiet gap.

Some people cross without even noticing.
But for others  without that bridge  the message never arrives.

That voice note, without a transcript?
It might be missed by:

A neurodivergent friend who processes information better visually

Someone in a loud room who just can’t listen right now

But add one transcript?
And suddenly... the gap is closed.
The message arrives.

That’s not a feature. That’s a connection.

Let’s walk through the Gas Station Reframe, so you can see how easy it is to apply this to your own work:

"We use AI to improve how people connect through voice."

2. What Your Audience Already Loves
“They love being able to talk things out quickly and naturally.”

3. Their Gas Station Moment
“They send a voice note, and the other person understands it, even if they can’t hear it.”

4. How You Create That Moment
“We add a transcript option so no one misses the message.”

5. Reframed First Line
“We make sure your voice messages work for everyone.”

If you’re wondering whether now’s the time to invest in inclusion, consider what’s happening across tech right now:

Apple Is Leading with Built-In Accessibility

From Personal Voice to on-device captioning and upcoming accessibility nutrition labels in the App Store, Apple is embedding inclusion directly into their product DNA. These aren’t “extra features”...they’re expectations.
Link to Article: TechCrunch – Apple accessibility previews  (Article by Kyle Wiggers)

The European Accessibility Act just took effect. Products that aren’t accessible can now be fined. But forward-looking companies see this not as compliance, but a competitive advantage.
Link to Website: European Commission – Accessibility Act

Gaming Companies Are Designing for Edge Cases and Winning

At Game Developers Conference (GDC) 2025, Microsoft, Sony, and Nintendo introduced accessibility tags so players know what features (like “Save Anytime”) are included. These features help disabled users, but also serve busy parents, casual players, and newcomers.
Link to Article: At GDC Conference Entertainment Software Unveils 'Accessible Games Initiative (Article by Beth Elderkin)

From Google’s Expressive Captions which add tone and emotional context to live transcription to Amazon’s AI-generated audio summaries of product reviews, companies are shifting from flashy AI to empathetic tools that close accessibility gaps.
Link to Article: Android’s Expressive Captions uses AI to bring emotion to captions (Article by Angana Ghosh)

Health & Education Are Going Inclusive by Default

EdTech tools are being redesigned for Universal Design for Learning (UDL). CVS is using voice prompts and accessible apps for pharmacy care. These aren't optional. They're vital for outcomes.
Link to Article: EdSurge – UDL and accessibility

Final Thoughts: Clarity Turns Possibility Into Participation

When you clearly show what inclusion looks like, it doesn’t just inform people — it invites them.

That one tap-“Would you like to transcribe this?” isn’t just a feature.
It’s a moment of clarity.


A simple yes that transforms a voice note into shared meaning.

Your users don’t have to guess if something is for them.

Your team doesn’t have to wonder if accessibility is achievable.

Your product doesn’t have to wait to start making an impact.

You’re showing...not telling  that everyone belongs.

So if you're asking, “Where do I start?”
Start with clarity.
Start with one gas station moment.
Start with someone else in mind.

Because inclusion doesn’t begin with code.
It begins with a decision.

Let’s choose clearly.
Let’s build simply.
Let’s move forward and stay interconnected.

If you're wondering how to take the next step, we can help:

✅ Reframe your features using the Gas Station Framework

✅ Audit your User Experience with TRK.17 Principles

✅ Equip your team with The $23 Trillion Disability Market Report

Because the bridge is already there.
Now it’s time to invite more people to cross it with you.

Episode 19: From NYC to Ghana—She Brought Speech Therapy Where It Didn’t Exist

Inclusive Starter Keys:  Inclusive and Accessible Social Media

Please let us know if any of the links below are not working below.  Email info@theresourcekey.com

Share with your Team: 4 Ways to Start Making Your Meetings Accessible Today Resource Handout 

Link to Video: 4 Ways to Start Making Your Meetings Accessible Today Video 

Two key features to make this process inclusive:

Provided Accommodations: We list the accommodations that will already be provided during the call, such as automated closed captioning on Zoom. This transparency allows individuals to know what is available to them prior to the meeting.

Additional Accommodations: If an individual needs accommodations beyond what we already provide, they can easily request them during the scheduling process.

Proactive Communication: We ensure that individuals are aware of the accommodations available and their ability to request additional support if needed.

Accommodation Questions on Calendly Form:

Question 1: "We provide [list of accommodations] during our calls. Do you require any additional accommodations to participate in this meeting?"

Follow-up: If "Yes," individuals are provided with a text box to detail their specific needs.

Question 2: If you need assistance scheduling this meeting, please contact us via email at [help@example.com] or call or text us at [phone number].

Three tools to make this process inclusive:

Calendly: This tool allows us to manage our meeting schedules efficiently while gathering necessary information about individual's accommodation needs.

Email Address: A dedicated email address for support ensures that individuals can easily reach out for assistance or alternative scheduling.

Phone Number: A dedicated phone line provides another channel for individuals to get the support they need.

Two alternative communication options to make this process inclusive:

Email Support: Users can schedule a meeting or ask for information via email address.

Phone and Text Support: Our number is available for individuals who prefer or need to schedule a meeting by phone or text.

At The Resource Key, we believe that accessibility is not just a requirement but a core aspect of providing excellent service. By integrating these practices into our meeting scheduling system, we ensure that all individuals, regardless of their abilities, can fully participate in and benefit from our services and resources we provide.

We invite fellow leaders and organizations to join us in our mission towards a more inclusive and accessible digital future. For partnership inquiries or to learn more about our services, please contact us via The Resource Key Meeting Link or at info@theresourcekey.com. Discover more about our strategic vision at www.theresourcekey.com.

Share with your Team: Beyond Duct Tape Diversity Resource Handout

Link to Video:  Duct Tape Diversity Video 

1. Empowerment of People with Disabilities

Action: Create safe spaces to encourage people with disabilities to share their stories.

Impact: This not only allows their voices to be heard, but also inspires others within the community to share their experiences.

Resource: Disability Visibility Project: “The Disability Visibility Project is an online community dedicated to creating, sharing, and amplifying disability media and culture.

2. Fostering Change through Real-Life Examples

Action: Highlight real-life examples of successful inclusion and accommodations.

Impact: Demonstrates practical ways to incorporate disability inclusion in everyday life and the workplace.

Resource: Job Accommodation Network (JAN) -Provides guidance on workplace accommodations and disability employment issues.

Action: Actively include individuals with disabilities in conversations and decision-making processes.

Impact: Shows a practical demonstration of inclusion and acknowledges the importance of diverse perspectives.

Resource: How to include workers with disabilities in your DEI Initiatives - Article from Fast Company provides Input from the disabled community is a critical part of any company’s inclusivity efforts.

Hire and Empower: Actively recruit and hire individuals with disabilities in leadership positions and provide them with platforms to share their stories.

Engage in Inclusive Conversations: Include individuals with disabilities in discussions diversity, equity, and inclusion (DEI), valuing their insights and experiences.

Remember, genuine inclusion goes beyond temporary fixes; it requires continuous effort and commitment to creating an environment where everyone feels valued and heard.

One of the hardest parts about having a Learning Disability hasn’t been the disability but how society views it. I have found many strategies to compensate for my difficulties in math and other areas. The most challenging part of having one has been how society has viewed it. From the beginning, it has not been an easy journey navigating a world that was not created for people who need different strategies to learn, live and access the community.

The first struggle was people often tried to limit my potential. My peers did not view me as a smart valuable classmate. They saw that I struggled to learn basic concepts in the classroom and that I went to a Learning Support Room for classes and to have tests read. The small Western Pennsylvania school gave me little room to blend in. The community was known for being close-knit and accepting if you were one of them. My disability made me stand out negatively, and it was clear that I did not fit in the school community.  Socially school got more difficult as peer groups became more defined. Thankfully, I found other people my age in an art program in a neighboring school district. I found acceptance there and was able to shed the reputation of being the outcast that haunted me throughout my school years.

Academically, school got easier as I progressed. Slowly, I was in more regular education classes for reading, science, and social studies. By the time I was in high school, I was in all regular ed classes except for math and resource. I was doing well, but everyone was concerned about what would happen after high school. I had a Learning Support teacher who did not think that I could handle college because I struggled with math. She suggested a vocational training school, even though nothing there interested me. Thankfully, I did have people who did encourage me to pursue college with disability accommodations.

After high school, I found that society continued to limit me and focus on the problems. I can remember a physiatrist who told me that it was unlikely that I would go beyond a community college. Once in college, I had a professor who told me that my job choices would be limited, because of my disability. Some of my peers thought that receiving disability accommodations was not fair. Because of the stigma that surrounded them, I decided not to use disability services. Without these services, my grades dropped. I had a professor who suggested extended test times when I mentioned that I was struggling in her class. I was able to pass her class and I got my associate’s Degree in Early Childhood Education.

After college, I was able to move out on my own and found jobs working in childcare. Many of my employers did not understand my disability and I continued to struggle. Eventually, due to financial reasons, I had to move back in with my parents. During this time, I decided to better myself and go beyond community college and into a state university. 

I found a program that I was interested in and used the disability accommodations offered to me. I had a note-taker, extended test time, and tutoring. Most importantly I advocated for myself. I found that most of my professors were understanding and did what they could to help me. The stigma of accommodations was still with my peers, but I learned to focus on doing what I needed to do. I made Dean’s List and was able to graduate with my Bachelor’s Degree. 

Getting a college degree did not cure my disability or encourage society to be more inclusive. I learned to use strategies to help me be able to thrive, and not just survive in this world. I also had to learn to find my voice to be able to speak up for what I needed. I spent too many years hiding my disability like it was a shameful secret and letting others tell me what I could and could not do. I no longer feel shame for having a disability. I have also found new ways to solve problems and have the confidence that I can handle the situation at hand.  Today I work with students as a teacher’s aide in a public school. I encourage my students to use their voices to advocate for themselves, and I teach ways that they can help themselves.

I cannot change the fact that I have a disability and how limiting society can be. The only thing I can do is use strategies to help myself be able to do things and compensate. I use my voice to speak power and hopefully a more inclusive society. 


About Author:  Michelle Steiner is a disability writer, advocate, and para educator. She published articles on The Mighty, Non-Verbal Learning Project, Dyscalculia Blog, The Reluctant Spoonie, Imagine the World as One Magazine and Word Gathering. Recently she began a blog called Michelle’s Mission.  Her photographs were featured in Word Gathering and Independent and Work Ready. She works as a paraeducator in a school with students with disabilities. She lives in The United States with her husband and two cats.


Connect with Michelle:

New Disability Culture Coordinator advocates for disabled community by Juliana Vandermark from The Bowdoin Orient 

Link to Article:  https://bowdoinorient.com/2023/02/03/new-disability-culture-coordinator-advocates-for-disabled-community/

This article discusses how for the first time Bowdoin, the College hired a Disability Culture Coordinator.  When reviewing this article here are some of the components that were interconnected:

Conversations between Disabled Student Association and different administrators.

Listening to students and realizing more support was needed surrounding ableism, accessibility, and disability. 

Position created based off of listening and conversations discussed.

Bringing disabled community to the table surrounding different important conversations.

Quote from article:  "We want to be a community that is centered around universal design and being inclusive of all people regardless of ability. That means that we have to continue to learn about accessibility and disability, and celebrate the many contributions and gifts our disabled students bring to our campus.” -Eduardo Pazos, Assistant Dean of Student Affairs for Inclusion and Diversity

How will interconnected help you build a more inclusive and accessible future?

Does your company need a speaker to discuss how to build out a more inclusive and accessible future?

 Get started today with The Resource Key Speaking Engagements and Custom Programs 

The Resource Key Featured Brand this week is Mozzeria.

Mozzeria is a pizzeria located in Washington, DC that is known for their authentic wood-fired Neapolitan pizzas.

Why did The Resource Key want to feature Mozzeria? 

We love that inclusion and accessibility is embedded within every area of Mozzeria. Some of the areas include, but are not limited to:

Team: Mozzeria is working to increase career placement opportunities for Deaf people. “Employees can demonstrate their talent and feel a shared sense of belonging while serving delicious pizza.”

Design: Core Architecture + Design designed a”highly visual and open space where people can communicate via sign across the room without barriers”

Communication: American Sign Language (ASL), customers can communicate what they want by pointing to what they want to order, Purple Video Relay Service (on-demand sign language interpreting service when customer calls restaurant an interpreter is automatically connected to translate ASL and be a bridge between them and staff).

Mozzeria is building community by providing customers a “welcoming, memorable, and visual environment to experience Deaf culture while working to increase career placement opportunities for Deaf people.”

Partnerships: During the pandemic masks added an extra challenge, the restaurant invited a professor from Gallaudet who specializes in gestural communication—using eyebrows, eyes, and the whole body—to work with the team. 

Mozzeria partnered with the CSD Social Venture Fund (an organization that invests in the growth of Deaf entrepreneurs) to help with expansion.

Our CEO had the opportunity to meet some of the incredible staff: Aryzona “Aza”, David, Rafi, Tanya. The pizza was delicious, environment was relaxing and a wonderful setting to enjoy the delicious Fichi pizza (fig spread, chili flakes, chevre, fresh mozzarella, arugula, and balsamic glaze). There are many ways to order your pizza from online, tablets in the restaurant, paper and pen, gesturing or ASL. We are looking forward to visiting Mozzeria again soon.

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Host an Event at Mozzeria, Include Mozzeria for your Next Event, Dine in or Take out Pizza, Share with Others about Mozzeria, Buy Mozzeria Gift Card or Merchandise

“I really want to see deaf employees earn the respect that they deserve, so that when somebody walks in that doesn’t sign, they see that deaf people can do everything from owning a restaurant to bartending to cooking.”

The Resource Key Featured Brand this week is 321 Coffee.

They are located in Raleigh, North Carolina at 1209 Farmers Market Dr.
Market Shoppes Slot 48 Raleigh, NC 27603

 321 Coffee is a “coffee shop and roaster providing meaningful work opportunities to individuals with intellectual and developmental disabilities.” Learn more about how 321 Coffee has grown to where it is today in interview with NC State Poole’s Startup Series featuring co-founders Lindsay Wrege and Michael Evans.

Why did The Resource Key want to feature 321 Coffee? 

Beyond 321 Coffee’s mission around people, they strive to do their best for the planet too in different ways. Some of the ways 321 Coffee is making an impact are as follows:

All of employees at 321 Coffee are paid base rates starting above minimum wage plus tips.

Employs over 30 adults with disabilities, and they are working to partner with other businesses to further promote inclusion through a diverse supply chain.

Fully compostable cups, lids, straws, etc. in their shop

Refillable growler program to reduce plastic waste

Compost our used coffee grounds and other waste weekly

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